Policies

 
 

Non-refundable Booking Reservation Deposit of 30% of the total booking amount is fully non-refundable. Booking can be cancelled at latest 60 days before the booking starts. 60 days before your booking commences, the reminder of the 70% of the booking amount will be fully charged and is non-refundable at that point.
Special conditions do apply in case the guest is unable to travel to Hvar during the booked period due to COVID travel restrictions - please get in touch if that is the case.

booking & cancellation

 

Use of Property

The guest shall use the Villa and its premises only for the purpose for which it has been rented to the guest (personal lodging). It is forbidden to use the Villa Oceanus and/or its premises for any kind of commercial use during your stay unless agreed in writing with the Villa owner. This includes but is not limited to photo shootings, seminars, parties and events.

 

House rules & safety precautions

A set of house rules pertaining to rules and safety measures concerning the use of the Villa, its premises or its facilities shall be handed to the guest at arrival and visible to the guest in each Villa unit and in the public areas. The guest should read them carefully upon arrival to the Villa.

Please consider the legal notices in outdoor areas and adhere strictly to these rules and safety precautions.

The Villa owner will not be liable for any accidents / injuries to the guests, or the visitors, which occurred during their stay / visit at the Villa.

The guests are kindly requested to respect the neighbours’ peace and quiet and keep the noise to acceptable levels during day time. The volume of music and TV is to be reduced to appropriate levels after 11 p.m. Outdoors the music should be turned off completely after 11 p.m.

If the guest fails to comply with the rules and safety precautions set out in these Terms and Conditions, the house rules and legal notices around the Villa or if in the opinion of the Villa manager a guest or visitor behaves in a manner which is not appropriate, illegal, dangerous or is likely to cause danger or disturbance, damage to the Villa,  its premises or its facilities, the Villa owner reserves the right to prohibit the use of certain areas for the duration of the guest’s stay, to charge an extra charge, or to terminate the Villa rental immediately without refund of any amounts the guest has already paid.

In this event, the guest will be fully liable for any expenses incurred resulting from his/ her inappropriate behaviour or the behaviour of visitors.

 

children

Due to the specific nature of grounds, number of stairs, terraces and lack of lawns, the Villa might be unsuitable for children under 10 years of age.

Young children should be supervised at all time. The supervision of the children is the guests’ sole responsibility.

The Villa staff will not be held responsible for any children left unattended within the Villa area.

The safety precautions for children described below should be considered at all times.

 

Number of Guests & Visitors

Villa has a maximum capacity according to legal regulations of 12 guests in total. The maximum number of people cannot be exceeded. The number and identity of guests in a particular rental period, will be contained in the list of guests, which shall be compiled at the Villa immediately upon the arrival of the guests.

Only the number of guests confirmed on the Confirmation letter may occupy and use the facilities of the Villa unless agreed otherwise in writing prior to arrival. This number of persons includes also children regardless of their age. At wish of the guest the number of persons can be increased until the maximum capacity. The requested change of the guest number must be submitted in writing.

There are to be no parties or any additional people invited to eat or stay overnight without the prior written consent of the Villa owner. In case that permission is given the Villa owner reserves the right to charge extra for the services provided. Permission of the Villa owner in this regard, does not free the guest from his / her liability for inappropriate behavior of the permitted visitor.

Should the number of guests exceed the maximum capacity of the Villa, the Villa owner reserves the right to refuse you entry to the Villa or terminate the Villa rental without refund, as described above.

 

Indoor Areas

The Villa is completely furnished and decorated; it should therefore be left in the same condition after the guest's departure. The guest should at all times act carefully with the furniture and equipment and should not touch or move the art and paintings.

Any furniture, linen and towels out of the house should not be taken into the garden. Special garden furniture and pool towels are available for outdoor areas.

The guest should make sure to understand how any electrical equipment he/she is not familiar with is used and should refrain from changing any existing settings. Manuals for any devices and equipment, or instructions on how to properly use them can be provided by Villa manager, who should be contacted for help.

When leaving the Villa the guest must lock the doors to the apartments/rooms, switch off the lights and all electrical appliances (TV, air-conditioning, gas stove...) and turn off the taps.

 

Outdoor Areas

Due to the terraced nature of the Villa exterior, some areas are not secured and are used at own risk. The same applies to the terraces of rooms/apartments.

Use the terraces and the rest of the Villa exterior on your own responsibility.

Children must be supervised by relevant adults at all times.

Please be aware of the wind, and ask the Villa manager to close the sun umbrellas if it gets stronger.

Please be careful with our greenery. There is a gardener who takes care of the garden on a weekly basis.

When using the outside barbeque the guest must keep the fire under constant control, everything around is very dry during the summer and easy flammable. At all times a small amount of water to safely turn off the fire in the outdoor barbecue should be used. Keep in mind that the island of Hvar and rest of Dalmatia are areas of high fire risk, especially during summer months.

Please consider that during or after rainy weather the outdoor staircases and floors might be slippery in some areas.

The children must be kept under constant supervision of a relevant adult.The direct, visual and active supervision of children is essential and under the guest's sole responsibility.

To ensure the safety of children the guest should consider the following precautions:

  • Never leave young children alone near the seafront

  • Never leave a child alone in the water, even if they know how to swim, they must always be under the supervision of an adult capable of saving them in the event of an accident;

  • Never leave toys or other items floating on the water; they may encourage children to approach the water and

  • Always fit inflatable armbands of floating costumes on young children. 

 

Pets are allowed to be in the house, on the responsibility of the guest. They are not allowed to use any furniture or go wet indoor.

Pets must not go out of the Villa area freely and must not disturb any neighbours or other animals around.

Pets

 

Smoking is strictly prohibited in Villa indoor areas. The Villa owner reserves the right to remove any group of guests breaking this condition from the Villa without refund of any amount the guest has already paid.

In the event that smoking has occurred within the Villa indoor areas the Villa owner reserves the right to charge an additional cleaning fee payable immediately.

Smoking

 

On arrival at the Villa the guest will be issued with a number of keys for the Villa. The same number of keys is to be returned to the Villa Manager at the end of the stay. If this is not the case, the cost to replace these keys or to change the lock(s) will be charged up to 100 € per key set or/and  300 € per remote keys for door entrance into the national park. This amount may be deducted from the security deposit.

Keys

 

Last updated - 2021.